Gabriella, a 21-Year-Old New Client, Just Scheduled a Well Visit

Gabriella, a 21-year-old new client, just scheduled a well visit for next week. Her English is limited. Which of the following interventions should the nurse make before and during the office visit to put Gabriella at ease and provide excellent care? (Select all that apply.)

A) Arrange to have an interpreter present
B) Have the patient undress before the health history interview
C) Sit at eye level and face the patient
D) Include the patient's boyfriend in the health history interview
E) Begin the interview with some casual conversation