Question 1

Define and explain the Web 2.0 tools: A blog, A wiki, and social networking.

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Question 2

Draw and explain the feedback control model.

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Question 3

Take a position relative to this statement: "The more data a manager has, the better his or her decision making will be. The more, the better!" Defend your position.

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Question 4

Describe how interorganizational relationships can be affected by technology in business today.

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Question 5

How can information technology be used as a strategic weapon in business today?

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Question 6

Describe the ERP systems.

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Question 7

Realizing that managers spend about 80 percent of their time exchanging information, develop and defend your own theory or strategy for managing knowledge.

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Question 8

Discuss the balanced scorecard.

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Question 9

Describe each subsystem of management control systems.

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Question 10

Contrast the two approaches for codified knowledge management against two approaches for tacit knowledge management.

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Question 11

Draw a picture that illustrates the contrast between the two approaches to knowledge management that are discussed in our text. Then explain how your picture shows the difference between the two approaches.

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Question 12

Describe your use of codified knowledge when you prepare for an examination. Do you also use tacit knowledge regarding this activity? Explain.

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Question 13

Contrast key characteristics of traditional interorganizational relationships versus emerging interorganizational relationships relative to both suppliers and customers.

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Question 14

What is "knowledge" and "knowledge management?"

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Question 15

Describe what a CRM system is and how businesses are utilizing them.

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Question 16

What is a network structure? What are its characteristics?

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Quiz 8: Using Information Technology for Control and Coordination