Using a mystery shopper to try the hospital's phone system would be an example of which data-collection method?
A) Experimental
B) Survey
C) Observational
D) Interview
Correct Answer:
Verified
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Q36: Which of the following is a major
Q37: Focus groups have been useful in:
A) developing
Q38: Focus group data are:
A) exploratory.
B) qualitative.
C) synergistic.
D)
Q39: The major benefit of focus groups is:
A)
Q40: What benefit of focus groups is sacrificed
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