Question 1

List and briefly explain four of ten "bad listening habits."

Accepted Answer

The answer of List and briefly explain four of ten...

Question 2

A listener observes that the speaker is relying heavily on her notes and seems tense.He concludes that the speaker doesn't know her topic.The listener is engaged in which listening stage?

Accepted Answer

The listener is in the evaluating stage, where they are making judgments about the speaker's competence and understanding based on their observations.

Question 3

Virtual team members need to be aware of global listening tips such as

Accepted Answer

Understanding cultural differences between high and low context cultures is important in global communication as it helps to avoid misunderstandings and ensures effective communication. The other options, such as avoiding humor, personal inquiries, and focusing on persuasion are not necessarily global listening tips but may depend on the specific context of the communication.

Question 4

One guideline to follow in working with a supervisor is to listen to _________ your boss.

Accepted Answer

When working with a supervisor, it is important to listen to their advice and guidance.

Question 5

Effective listening

Accepted Answer

Effective listening enables better decisions in emergency situations. Option A is wrong, as effective listening requires a lot of effort for success. Option B is wrong, as effective listening is a learned skill and not something we are born knowing. Option C is incorrect, as gender is not a determining factor for effective listening.

Question 6

In which stage do listeners decode the speaker's message into its understandable parts?

Accepted Answer

Interpreting is the stage where listeners decode the speaker's message into its understandable parts. In this stage, listeners try to make sense of the message by interpreting it and trying to understand the speaker's intended meaning.

Question 7

Select one of the "bad listening habits" that you feel pertains especially to you and your listening behavior.Give a personal example to illustrate some of the problems associated with this bad listening habit and explain how the habit can be changed.

Accepted Answer

The answer of Select one of the "bad listening habits"...

Question 8

Discuss the evaluating stage of listeninig,focusing on judgements listeners make in this staet and personal factors that might affect their judgements.

Accepted Answer

The answer of Discuss the evaluating stage of listeninig,focusing on...

Question 9

Semantic barriers occur in which listening stage?

Accepted Answer

Semantic barriers occur in the interpreting stage of the listening process, which involves assigning meaning to the message being received. These barriers can arise from differences in language, culture, education, or knowledge, making it difficult for the listener to fully understand the message being conveyed.

Question 10

Which of the following statements is true for improving your listening?

Accepted Answer

Continually summarizing the speaker's points by repeating the keywords in your mind helps to stay focused and comprehend the message. It also helps to avoid distractions and misunderstandings that can occur during the conversation. Listening for the facts may help in some situations, but it does not provide a complete understanding of the message. Associating what is said to the past policies and procedures may not always be relevant or helpful. Waiting three hours to review the notes from listening can lead to forgetting important points and details.

Question 11

Considering gender differences in the workplace,research finds that

Accepted Answer

Research has shown that women are generally better at interpreting nonverbal cues such as body language, facial expressions, and tone of voice. This can give them an advantage in the workplace when it comes to understanding others' emotions and intentions.

Question 12

During a presentation,a listener becomes aware of a conversation behind her when someone says something that sounds like her name.Her shifting attention to the conversation is an example of what stage of listening?

Accepted Answer

Sensing is the first stage of listening and involves the listener becoming aware of a sound or conversation. In this scenario, the listener's attention is drawn to a conversation when she hears something that sounds like her name, indicating that she has shifted her attention to sensing the conversation.

Question 13

A manager from a Fortune 500 company was listening to a guest speaker at the company's annual retreat.The manager found himself missing some of the key points due to the accent the speaker had.Which of the following poor listening habits was the manager guilty of?

Accepted Answer

The manager was distracted by the speaker's accent, which relates to criticizing the speaker's delivery rather than focusing on the content.

Question 14

Which of the following is a suggestion for improving your relationship with your coworkers?

Accepted Answer

The answer of Which of the following is a suggestion...

Question 15

One day the boss gives you detailed instructions on a new assignment.Later you realize you missed part of the information when the secretary interrupted with a question.Which of the following barriers to listening was the problem?

Accepted Answer

The interruption by the secretary is a physical barrier, as it is an external distraction that prevented you from hearing all the information.

Question 16

All of the following are causes of poor listening except:

Accepted Answer

Nonverbal barriers are not typically considered a cause of poor listening; they relate more to communication issues rather than listening specifically.

Question 17

Briefly discuss the importance of listening to customers in order to have a well-run company.

Accepted Answer

The answer of Briefly discuss the importance of listening to...

Question 18

Briefly discuss the four generations present in today's workplace,including some of the in communicating with multi-generational audiences.

Accepted Answer

The answer of Briefly discuss the four generations present in...

Question 19

When LeMessurier was asked by a student if the placement of the columns in the Citigroup tower were correct,his reply was they were exactly correct to "resist what sailors called

Accepted Answer

LeMessurier specifically mentions "quartering winds" in his response, indicating that the columns were placed correctly to withstand these types of winds.

Question 20

What is "semantic" barriers to effective listening? Give an example to illustrate your answer.

Accepted Answer

The answer of What is "semantic" barriers to effective listening?...

Quiz 4: Effective Listening