One recent change on some nursing units has been the establishment of walking rounds to patient rooms during change of shift report. Using this model, the nurses, patient, and family members (if the patient wishes) are all involved in the exchange of information during the transition of care to the nurse coming on shift. Can you think of any other changes that you have observed in the healthcare setting that help to facilitate a PCC environment?

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The Answer is One other change that I have observed in the healthcare setting to facilitate a patient-centered care (PCC) environment is the implementation of bedside shift reporting. This practice involves the outgoing and incoming nurses discussing the patient's care and treatment plan at the patient's bedside, allowing the patient to be actively involved in the conversation and ask any questions they may have. This not only promotes transparency and open communication between the healthcare team and the patient, but also empowers the patient to be an active participant in their own care. Additionally, I have seen the use of patient and family advisory councils, where patients and their family members are invited to provide feedback and input on hospital policies, procedures, and the overall patient experience. This helps to ensure that the healthcare facility is meeting the needs and preferences of the patients and their families, further promoting a patient-centered approach to care.

One Recent Change on Some Nursing Units Has Been the Establishment