Today customers expect ________ to work smoothly. The ability to order the product online and pick it up at a convenient retail location is an example of this.

Question

Quizplus · Accepted Answer

Channel integration refers to the seamless integration of various distribution channels to provide a smooth and convenient customer experience. The ability to order a product online and pick it up at a nearby retail location is an example of such integration, which meets the customers' expectations of a hassle-free shopping experience.

Today Customers Expect ________ to Work Smoothly