When conflict is chronic or acute, it can be resolved using ________, which means resorting to a neutral third party skilled in conciliating the two parties' interests.

Question

Quizplus · Accepted Answer

Mediation involves the use of a neutral third party to facilitate negotiations and help the parties come to a mutually agreeable solution. This is often used in cases where there is chronic or acute conflict, and can be a more constructive alternative to the adversarial process of litigation. Diplomacy involves the use of negotiation and communication to resolve disputes, while laddering refers to a technique used in persuasive communication. Reciprocity involves mutual exchange of benefits or privileges, while arbitration involves the use of a neutral third party to render a binding decision on a dispute.

When Conflict Is Chronic or Acute, It Can Be Resolved