Inbound telemarketing centres receive calls from customers.

Question

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Inbound telemarketing centres are designed to receive calls from customers who are interested in the products or services being offered by the company. These centres are typically staffed by trained professionals who are able to answer questions, provide information, and help customers with their inquiries. In contrast, outbound telemarketing centres are used to make calls to potential customers in an effort to generate leads and sales.

Inbound Telemarketing Centres Receive Calls from Customers