A customer's problems not being taken seriously by the selling organization is a typical customer complaint.
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Q58: Computer technology is helpful to salespeople, but
Q59: The salesperson should encourage critical encounters with
Q60: Problems that result in the customer severing
Q61: In order to avoid damage to the
Q62: Salespeople should avoid letting their complaining customers
Q64: Salespeople should make sure that their customers
Q65: The first step in the complaint handling
Q66: One of the first things the salesperson
Q67: An open communication line is critical if
Q68: Whenever possible, the salesperson should avoid letting
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