You are a member of an interprofessional safety committee that is meeting to review the results of the latest series of fire drills that were conducted at University X Healthcare system. The healthcare system did not do well! The fire department is requiring that the organization safety committee meet, complete an in-depth review of their performance and develop an action plan. Time is short. This an emergency situation and a back-up fire drill will be conducted within 2 weeks. Jolene (the head nurse on the cardiac unit) is designated as the team leader. Emotions are running high and the 'blame game' has begun!
To manage the impending conflict, Jolene, as a proactive leaders, should negotiate with the team members in order to establish a set of agreed-upon objective criteria that represents a commonly held view of excellence and compliance.
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