Your boss has assigned a new member, Pat Johnson, to your quality improvement team at a large medical group practice with 12 locations in two states. Upon review of Pat's detailed cover letter and resume, you discover Pat is your boss's relative. You also find out that Pat is a senior at the local university's B.S. in Health Care Management Program and is completing an internship at your health services organization. You decide to meet with Joe one-on-one to assess how to best utilize this new team member. What questions should you ask Pat and how can you best utilize them?
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