Information is sometimes helpful in reducing the uncertainty people feel concerning health issues. But too much information, or information provided when we are not ready for it, can be distressing. The idea that information serves to stabilize our world in some circumstances and to challenge that stability in others is called:

Question

Quizplus · Accepted Answer

We use communication to adjust as our expectations and values are challenged in large and small ways.

Information Is Sometimes Helpful in Reducing the Uncertainty People Feel