ERP training falls into two broad categories, one of which is training on how to use the ERP application software.Which of the following activities is a part of this category?
A) obtaining top-level management support
B) steps for using the ERP applications to accomplish the activities in processes
C) dealing with employee resistance to the new system
D) preparing the organization for change

Question

Quizplus · Accepted Answer

Training on how to use ERP application software involves teaching employees how to use the software to accomplish their work tasks. This includes steps for navigating the software, entering data, and accessing information. Options A, C, and D are not part of this category, as they relate to broader change management activities.

ERP Training Falls into Two Broad Categories, One of Which