Question 1

Identify one of the seven principles of the NHS constitution
A) Access to the NHS is based on where you live
B) The NHS aspires to the highest standards of excellence and professionalism
C) The NHS aspires to put nurses at the heart of everything it does
D) The NHS is committed to providing acre as cheaply as possible

Accepted Answer

The NHS Constitution establishes the principles and values of the NHS in England. One of its core principles is that the NHS aspires to the highest standards of excellence and professionalism, where staff should have the skills and support needed to do their jobs and a commitment to quality improvement is embedded in the system.

Question 2

Quality of care comprises of:
A) Effectiveness of the treatment and care provided to patients.
B) How well patients recover following treatment,
C) the experience patients have of the treatment and care they receive
D) All the above

Accepted Answer

Quality of care encompasses the effectiveness of treatments, patient recovery outcomes, and the overall patient experience, making all the listed options correct components of quality care.

Question 3

Shared leadership approach means
A) Leadership functions for change being shared with members of the team
B) Relying solely on organisational policies and rules to identify goals and direct work processes
C) A top down approach for managing change
D) The responsibility for developing quality care is the responsibility of the designated leader

Accepted Answer

Shared leadership is a model where leadership roles are distributed within a team, allowing members to share responsibilities and participate in decision-making processes. This contrasts with traditional leadership models that concentrate power and decision-making in the hands of a single leader or a small group of leaders.

Question 4

How many dimensions make up the Healthcare Leadership Model
A) 10
B) 9
C) 8
D) 7

Accepted Answer

The Healthcare Leadership Model is composed of 9 dimensions. These dimensions are designed to guide and develop leadership qualities in healthcare settings.

Question 5

Generally, strategies for change
A) Are linear in nature
B) Share the same systematic and deliberate approach to all nursing procedures
C) Improve leadership behaviours
D) Reduce the chance of successful change

Accepted Answer

Strategies for change share the same systematic and deliberate approach to all nursing procedures.

Question 6

The ______ for nursing, midwifery and care staff offers 10 aspirational commitments which can assist you as a student nurse to achieve quality healthcare and implement change, based on improving patient outcomes, improving patient experience and providing value for money.

Accepted Answer

The answer of The ______ for nursing, midwifery and care...

Question 7

The Healthcare Leadership Model is made up of ______ dimensions

Accepted Answer

The answer of The Healthcare Leadership Model is made up...

Question 8

The Healthcare Leadership Model (NHS Leadership Academy, 2013) can also help you understand the types of effective leadership ______ required for delivering high-quality care and leading quality improvement and change at the point of care.

Accepted Answer

The answer of The Healthcare Leadership Model (NHS Leadership Academy,...

Question 9

You can as a change agent by making suggestions for small, ______ changes to ensure the delivery of quality care.

Accepted Answer

The answer of You can as a change agent by...

Question 10

All nurses must systematically evaluate care and ensure that they and others use the findings to help ______ people's experience and care outcomes and to shape future services.

Accepted Answer

The answer of All nurses must systematically evaluate care and...

Question 11

Since its earliest days, the NHS has been characterised by almost constant -------.-

Accepted Answer

The answer of Since its earliest days, the NHS has...

Question 12

A general accepted definition of change is to cause something to be -------- or to move from one state to another.

Accepted Answer

The answer of A general accepted definition of change is...

Question 13

Some of the common concepts generally associated with change, in terms of quality improvement within the NHS, include improving patient outcomes, decreasing risk and improving patient safety, improving the patient -------------and reducing waste

Accepted Answer

The answer of Some of the common concepts generally associated...

Question 14

Drivers for change in the NHS include Politics, demographics, evidence base, events, patient and public expectation ----------.

Accepted Answer

The answer of Drivers for change in the NHS include...

Question 15

Change for the purposes of quality improvement will require the leadership efforts of ------working at all levels in the NHS.

Accepted Answer

The answer of Change for the purposes of quality improvement...

Question 16

Nurses can be effective leaders by upholding their ---------- and behaving in a way that demonstrates a commitment to improve quality of healthcare and influence change

Accepted Answer

The answer of Nurses can be effective leaders by upholding...

Question 17

Strategic change models can help you to understand the------------- of change and quality improvement.

Accepted Answer

The answer of Strategic change models can help you to...

Question 18

----------------------tools can help you to select the most appropriate people with the right expertise and knowledge to help you to design a robust plan appropriate to the service.

Accepted Answer

The answer of ----------------------tools can help you to select the...

Question 19

People may resist change because they feel that do not have the -------to make the transition very well.

Accepted Answer

The answer of People may resist change because they feel...

Question 20

You can help to reduce the risks of human resistance to change through the development of a robust -----------------------plan.

Accepted Answer

The answer of You can help to reduce the risks...

Quiz 9: Becoming a Change Agent

Identify one of the seven principles of the NHS constitution

Quality of care comprises of:

Shared leadership approach means

How many dimensions make up the Healthcare Leadership Model

Generally, strategies for change