Question 1

A friend comes to you with a problem. He has lied to his partner, and he feels terrible about it. Your initial response is "That was a lousy thing to do." This response is

Accepted Answer

This response is evaluative because it judges the action of lying as "lousy," expressing a negative evaluation of the behavior.

Question 2

Listening is composed of which of the following elements?

Accepted Answer

Listening involves comprehending what is being said, retaining the information, and responding appropriately, which means all of the listed elements are components of listening.

Question 3

Confirmation bias is

Accepted Answer

Confirmation bias is the tendency to favor information that confirms one's preexisting beliefs or values, leading to ignoring or misinterpreting evidence that contradicts those beliefs.

Question 4

A shift response is

Accepted Answer

A shift response is a form of conversational narcissism where the focus is shifted from the speaker to the responder, often seen as a competitive move to bring attention and focus back to oneself by changing the topic.

Question 5

What percentage of their time do college students spend listening?

Accepted Answer

College students spend approximately 55% of their time listening, as studies on communication skills indicate that listening is a significant part of their daily activities.

Question 6

Skepticism is

Accepted Answer

Skepticism involves critically examining claims, evaluating evidence and reasoning, and drawing conclusions based on probabilities, not just possibilities.

Question 7

Which of the following are valid generalizations about the differences between open- and closed-mindedness?

Accepted Answer

Open-mindedness involves being willing to follow where evidence leads and reconsider one's beliefs in light of new evidence, while closed-mindedness involves a refusal to re-examine one's beliefs even when faced with compelling evidence to the contrary.

Question 8

Burden of proof means

Accepted Answer

The principle of "burden of proof" means that the person who is making a claim has the responsibility to provide evidence to support it. This is a foundational concept in both legal and logical arguments.

Question 9

Your friend Jonathan has a bad habit of turning any conversation into something related to his life. This is

Accepted Answer

Conversational narcissism refers to the tendency to turn conversations back to oneself, making it the correct choice for Jonathan's behavior.

Question 10

The process of pretend listening is referred to as

Accepted Answer

Pseudolistening is the act of appearing to listen without actually paying attention to the content of the message. It involves giving the outward appearance of being attentive, often with nods or brief verbal affirmations, while the mind is elsewhere.

Question 11

Your roommate says to you, "I can't understand why Jerry never wants to do anything with me. We're supposed to be friends, but whenever I asked him to shoot some hoops or go camping he turns me down." You respond, "Perhaps he doesn't enjoy those activities but would do other things with you. Next time encourage him to choose an activity that you can enjoy together." This is an example of

Accepted Answer

Your response is interpretive because you're suggesting a possible reason for Jerry's behavior (he might not enjoy those activities) and advising because you're recommending a course of action (encouraging your roommate to let Jerry choose an activity).

Question 12

The types of initial verbal reactions we make when another person comes to us with a problem, reveals a frustrating event, or is experiencing an emotional crisis are known as what?

Accepted Answer

Response styles refer to the types of initial verbal reactions we make when someone shares a problem, a frustrating event, or is going through an emotional crisis. These styles can significantly affect the conversation and the emotional outcome for the person sharing.

Question 13

Conversational narcissism is best demonstrated in which of the following?

Accepted Answer

The answer of Conversational narcissism is best demonstrated in which...

Question 14

Tom tells Sarah about a great new movie that is coming out. Sarah responds by stating that Tom does not have very good taste in movies, so she does not really trust his opinion. Which of the following does Sarah's comment represent?

Accepted Answer

The answer of Tom tells Sarah about a great new...

Question 15

Those who believe we did not land on the moon often ask those who say we did to prove that the moon landing was not faked. This is an example of

Accepted Answer

Shifting the burden of proof occurs when someone asks another person to prove their claim is false, instead of providing evidence that their own claim is true. In this scenario, those who doubt the moon landing are asking for proof that it wasn't faked, rather than providing evidence to support their claim that it was faked. This shifts the responsibility from themselves to those who believe the moon landing happened.

Question 16

A shift response is interrupting to seize the floor during a conversation.

Accepted Answer

The answer of A shift response is interrupting to seize...

Question 17

Cynicism is persistently finding fault with the beliefs and opinions of others.

Accepted Answer

Cynicism often involves a skeptical attitude towards the motives and beliefs of others, leading to a tendency to find fault or doubt their sincerity.

Question 18

Men interrupt, on average, more than women do in conversation.

Accepted Answer

The answer of Men interrupt, on average, more than women...

Question 19

Ambushing is listening with a bias toward attacking what the speaker says.

Accepted Answer

Ambushing refers to a style of listening where the listener focuses on collecting information from the speaker with the intention of using it to launch a counterargument or attack, rather than trying to understand or empathize with the speaker's point of view.

Question 20

True believers exhibit confirmation bias.

Accepted Answer

True believers tend to exhibit confirmation bias by favoring information that confirms their preexisting beliefs or values.

Quiz 6: Listening to Others