Solved

Why Is It Generally Harder for Service Industry Managers to Cope

Question 4

Multiple Choice

Why is it generally harder for service industry managers to cope with peaks and troughs in demand for their products?


A) Services are inconsistent
B) There are no salespeople to help with forecasting
C) Payment is usually made after the service has been provided
D) Most service customers are not brand loyal
E) Service products cannot usually be stored

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