Raising funds for a charity requires people or donors to contribute money, so the expectations of not-for-profit customers are similar to those of commercial firms.

Question

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While both not-for-profit organizations and commercial firms may seek financial contributions or revenue, the expectations of their donors or customers can differ significantly. Not-for-profit customers often expect transparency, accountability, and a focus on mission fulfillment, whereas commercial customers typically expect a product or service in exchange for their money.

Raising Funds for a Charity Requires People or Donors to Contribute