Members May Be More Open to Identifying Sources of Difficulty

Members may be more open to identifying sources of difficulty that originate within themselves when workers ______.

A) are open to exploring agency/organizational conditions that are detrimental to members
B) use self-disclosure to demonstrate that they too have flaws
C) emphasize that external forces, not members, are responsible for their difficulties
D) push them to understand the role they have played in their own challenges