Question 1

The differences in program design depend on the intent of the program and whether or not measurement of the program is an issue.

Accepted Answer

The design of a program is significantly influenced by its objectives and whether its effectiveness needs to be measured. Different goals and requirements for evaluation necessitate different approaches in program design to ensure success and accurate assessment.

Question 2

A one-size-fits-all approach to program design is viable for many types of services

Accepted Answer

A one-size-fits-all approach to program design often fails to address the unique needs, preferences, and circumstances of different individuals or groups, leading to less effective or inclusive services.

Question 3

Cultural competence is almost never included as a core part of academic standards by the federal government.

Accepted Answer

Cultural competence is increasingly recognized and included as a part of academic standards and educational goals by educational authorities, including aspects of federal guidelines, to ensure inclusivity and diversity in teaching and learning environments.

Question 4

The logic model provides a framework for examining and defining program elements in each of its five phases: inputs, process, outputs, outcomes, and impact. Each of these elements will need to be defined in a quantitative way.

Accepted Answer

The logic model provides a framework for examining and defining program elements in each of its five phases: inputs, process, outputs, outcomes, and impact. Each of these elements will need to be defined in a quantitative way.

Question 5

Clients represent the "raw materials" in a human services system. All other four elements represent the resources that will be used to perform the activities needed.

Accepted Answer

In a human services system, clients are considered the "raw materials" because they are the individuals who require services, while the other elements (such as staff, facilities, funding, and technology) are resources used to deliver those services.

Question 6

Process refers to the procedures that will be implemented in order to carry out the program.

Accepted Answer

A process refers to the series of actions or steps taken in order to achieve a particular end, which in the context of a program, means the procedures implemented to carry out the program's objectives.

Question 7

Tasks not only address accountability and permit ongoing evaluation of effectiveness,

Accepted Answer

Tasks allow for the assignment of responsibilities and enable the continuous assessment of how effectively those responsibilities are being fulfilled, thereby addressing accountability and permitting ongoing evaluation.

Question 8

The method of treatment is based on an understanding of the problem and on the program hypothesis.

Accepted Answer

The method of treatment is indeed based on an understanding of the problem and the program hypothesis, as this approach ensures that interventions are tailored to address the specific issues and theoretical underpinnings of the problem being treated.

Question 9

Brody (2005) found that outputs is not about the volume of service produced

Accepted Answer

The answer of Brody (2005) found that outputs is not...

Question 10

In business and industry customers have tended to be the final decision-makers of what "quality" means, but in human services client perspectives are not the sole criteria for determination of quality.

Accepted Answer

In human services, quality is determined not only by client perspectives but also by professional standards, regulatory requirements, and ethical considerations, making it a more complex assessment than in business and industry where customer satisfaction is often the primary measure of quality.

Question 11

Human service organizations often are required to balance efficiency and ____________ for reimbursement.

Accepted Answer

The answer of Human service organizations often are required to...

Question 12

Quality is frequently addressed through the imposing of ___________.

Accepted Answer

The answer of Quality is frequently addressed through the imposing...

Question 13

To describe outcomes in human services, the questions that must be asked are 1) have clients ________ as a result of the services 2) how is improvement defined and measured.

Accepted Answer

The answer of To describe outcomes in human services, the...

Question 14

Three examples of the focus for standardized measures are problem intensity, personality, and ___________.

Accepted Answer

The answer of Three examples of the focus for standardized...

Question 15

Measuring client satisfaction requires the development of questions with responses ranging from very satisfied to _________with other options in between.

Accepted Answer

The answer of Measuring client satisfaction requires the development of...

Question 16

"There is now a wealth of research and scholarly literature that documents the need for "specialized interventions based on ethnicity, gender, socioeconomic status, sexual orientation/identification, and other variables" that may be used in program design. Write a short paragraph on why you believe there is a need for program design that includes specialized services. Then choose any three variables and write a paragraph on each describing how program design may need to be modified to address these cultural issues.

Accepted Answer

The answer of "There is now a wealth of research...

Question 17

List the components of a logic model, write a short description of each and give an example of each in design in human services.

Accepted Answer

The answer of List the components of a logic model,...

Question 18

"It is imperative that there is a program hypothesis that makes explicit assumptions about program expectations, establishes a framework that can be used to bring internal consistency and can be used to examine inputs, throughputs, outputs and outcomes for their internal consistency." Explain what this means.

Accepted Answer

The answer of "It is imperative that there is a...

Quiz 7: Designing Effective Programs

The differences in program design depend on the intent of the program and whether or not measurement of the program is an issue.

A one-size-fits-all approach to program design is viable for many types of services

Cultural competence is almost never included as a core part of academic standards by the federal government.

The logic model provides a framework for examining and defining program elements in each of its five phases: inputs, process, outputs, outcomes, and impact. Each of these elements will need to be defined in a quantitative way.

Clients represent the "raw materials" in a human services system. All other four elements represent the resources that will be used to perform the activities needed.

Process refers to the procedures that will be implemented in order to carry out the program.

Tasks not only address accountability and permit ongoing evaluation of effectiveness,

The method of treatment is based on an understanding of the problem and on the program hypothesis.

Brody (2005) found that outputs is not about the volume of service produced

In business and industry customers have tended to be the final decision-makers of what "quality" means, but in human services client perspectives are not the sole criteria for determination of quality.

Human service organizations often are required to balance efficiency and ____________ for reimbursement.

Quality is frequently addressed through the imposing of ___________.

To describe outcomes in human services, the questions that must be asked are 1) have clients ________ as a result of the services 2) how is improvement defined and measured.

Three examples of the focus for standardized measures are problem intensity, personality, and ___________.

Measuring client satisfaction requires the development of questions with responses ranging from very satisfied to _________with other options in between.

List the components of a logic model, write a short description of each and give an example of each in design in human services.