Sue has been called in as a third party to help end the conflict between management and the union at BAR Company. Both management and the union recognized that, as a third party, Sue has the power to make a final decision and communicate it to them. They agreed in advance to accept whatever decision Sue will take. Sue is probably acting here as:

Question

Quizplus · Accepted Answer

Sue is acting as an arbitrator because both parties have agreed in advance to accept her final decision, which is a key characteristic of arbitration.

Sue Has Been Called in as a Third Party to Help