Hanks, a supervisor at an international firm, observes that Tom, one of his subordinates, often extends his lunch breaks and also leaves early to home.Hanks wants to use progressive disciplinary method to change Tom's behavior.Next time Hanks observes the same kind of behavior from Tom, he should _____.
A) keep a written record of the incident in Tom's personnel file
B) suspend Tom for a week
C) ask the human resources department for help
D) give Tom a verbal warning
E) provide a negative performance appraisal for Tom

Question

Quizplus · Accepted Answer

The appropriate first step in using progressive disciplinary method is to give the employee a verbal warning, which Hanks should do the next time he observes the same behavior from Tom. This will allow Tom to understand that his actions are not acceptable and give him the opportunity to improve his behavior. Keeping a written record of the incident in Tom's personnel file may be necessary in case the behavior continues, but it should not be the first step. Suspending Tom for a week, asking for help from the human resources department, or providing a negative performance appraisal are all more severe disciplinary actions that should be reserved for cases of repeated and serious misconduct.

Hanks, a Supervisor at an International Firm, Observes That Tom