Scenario 10.1
Ellen Jones is the human resource manager of a midsize company that manufactures camping tents.The company employs approximately two hundred employees.Ellen is in the process of redesigning the company's performance- management system.She has been instructed by the top management to develop a performance-management system that encourages employees to go beyond their formal job duties.Supervisors in this fast-paced organization have a limited opportunity to track their subordinates' performances on a daily basis.Employees work in self-managed cross-functional work teams, with each team responsible for its own productivity.With input from supervisors, each team sets its own goals for each month of the year, and employee compensation is based on the team's goal achievement as well as on individual performance factors
-Refer to Scenario 10.1.Given the company's work structure, who among the following is likely to provide the most useful information to appraise each employee's performance?

Question

Quizplus · Accepted Answer

Peers are likely to provide the most useful information to appraise each employee's performance in a self-managed cross-functional work team structure where each team is responsible for its own productivity. Since supervisors have limited opportunity to track their subordinates' performances on a daily basis, peer feedback can provide a more accurate reflection of an employee's performance. Additionally, since compensation is based on team goal achievement, peer feedback can also help identify employees who contribute positively to the team's performance.

Scenario 10.1 Ellen Jones Is the Human Resource Manager of a Midsize