Scenario 10.1 Ellen Jones Is the Human Resource Manager of a Midsize

Scenario 10.1
Ellen Jones is the human resource manager of a midsize company that manufactures camping tents.The company employs approximately two hundred employees.Ellen is in the process of redesigning the company's performance- management system.She has been instructed by the top management to develop a performance-management system that encourages employees to go beyond their formal job duties.Supervisors in this fast-paced organization have a limited opportunity to track their subordinates' performances on a daily basis.Employees work in self-managed cross-functional work teams, with each team responsible for its own productivity.With input from supervisors, each team sets its own goals for each month of the year, and employee compensation is based on the team's goal achievement as well as on individual performance factors
-Refer to Scenario 10.1.By considering employees' behaviors that go beyond their formal job duties, which of the following aspects is included in the appraisal process of the company?

A) Contextual performance
B) Career management
C) Employee assistance
D) Behavioral modification
E) Career counseling