A new, medium-size hotel chain groups its personnel into different departments on the basis of individual expertise, which is called the ____ design.
A) functional
B) U-form
C) H-form
D) divisional
E) both functional and U-form

Question

Quizplus · Accepted Answer

The correct answer is E because both functional and U-form organizational designs group personnel based on their expertise. The functional design organizes employees based on their functions or roles within the organization, which is similar to the U-form (Unitary Form) structure where the organization is divided into departments each handling a specific operational area.

A New, Medium-Size Hotel Chain Groups Its Personnel into Different