When a third party facilitates a discussion using persuasion and logic, suggests alternatives, establishes each side's priorities, and suggests a nonbinding settlement, the process is called
A) mediation.
B) conciliation.
C) distributive negotiation.
D) integrative negotiation.
E) arbitration.

Question

Quizplus · Accepted Answer

Mediation involves a neutral third party who facilitates a discussion between parties in conflict, using techniques such as persuasion, logic, and suggesting alternatives to help them reach a nonbinding agreement. Unlike arbitration, the mediator does not have the authority to impose a decision.

When a Third Party Facilitates a Discussion Using Persuasion and Logic