A Web site is not considered a contact point because the consumer and the company employee talking to the consumer can both remain anonymous.

Name: A Web site is not considered a contact point because the consumer and the company employee talking to the consumer can both remain anonymous.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A Web site can be considered a contact point as it allows for communication between the consumer and the company, even though both parties may remain anonymous.

A Web Site Is Not Considered a Contact Point Because