As the focus of the economy shifts from the production of goods to the production of services, fewer and fewer people are trained and paid for their skill in emotion labour. Emotion labour is an assumed standard in all occupations.

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Emotion labor, which involves managing one's emotions to fulfill the emotional requirements of a job, is increasingly recognized and valued across various service-oriented sectors. As the economy shifts towards services, the demand for skills in emotional labor actually grows, not diminishes, because many service roles require direct interaction with customers and the management of emotional experiences.

As the Focus of the Economy Shifts from the Production