The cockpit Flight Management System (FMS) occasionally leads pilots to ask the question "why is it doing this?" This phenomenon has been called:
A) automation-related complacency
B) automation surprises
C) human-centered automation
D) none of these

Question

Quizplus · Accepted Answer

The phenomenon where pilots are puzzled by the actions of the Flight Management System (FMS) and ask "why is it doing this?" is known as "automation surprises." This term refers to situations where the behavior of automated systems is unexpected or not understood by the users, leading to confusion or operational challenges.

The Cockpit Flight Management System (FMS) Occasionally Leads Pilots to Ask