Organizational development specialists identify three distinct steps for achieving behavioral and attitudinal changes. These are
A) freezing, changing, and intervention.
B) unfreezing, change agent, and freezing.
C) unfreezing, changing, and refreezing.
D) intervention, refreezing, and change agent.
E) none of these.

Question

Quizplus · Accepted Answer

The correct sequence for achieving behavioral and attitudinal changes is unfreezing the current state, changing to the desired state, and then refreezing the changes to make them permanent. This is known as the unfreezing-changing-refreezing model, and is considered a foundational concept in the field of organizational development. Choice A has an incorrect term ("freezing"), Choice B has an incorrect term ("change agent") and is missing "refreezing," Choice D has an incorrect sequence, and Choice E is not a valid choice.

Organizational Development Specialists Identify Three Distinct Steps for Achieving Behavioral