Listening juries are more likely to engage in substantive conflict than affective conflict.
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Q27: Attorneys first introduce case themes and background
Q28: Stories are important in opening statements because
Q29: Case themes are generally categorized as evaluative
Q30: The most important listening a juror uses
Q31: The first thing a jury should do
Q33: Mason, a mediator, is working with Avery
Q34: Ethical mediators will side with the client
Q35: Two roommates who can no longer tolerate
Q36: More listening and less _ on the
Q37: _variables would include when a crime took
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