Which of the following appraisal methods helps guard against recency error?
A) critical incident method
B) forced-choice method
C) graphic rating scales
D) mixed-standard scale

Question

Quizplus · Accepted Answer

The critical incident method requires a manager to document specific examples of an employee's behavior that demonstrate exceptional or problematic performance, which helps guards against recency bias because it forces the manager to consider behaviors over a longer period rather than just recent events. The forced-choice method, graphic rating scales, and mixed-standard scale all have the potential for recency bias because they either rely on overall impressions (graphic rating scales) or present choices that can be skewed by recent events (forced-choice and mixed-standard scale).

Which of the Following Appraisal Methods Helps Guard Against Recency