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Which of the Following Is Not an Indirect Impact of KM

Question 39

Multiple Choice

Which of the following is not an indirect impact of KM on organizational performance?


A) Enhanced customer loyalty through perceived intellectual leadership.
B) Economies of scope from deployment of general marketing skills across businesses.
C) Enabling a sustainable competitive advantage.
D) Economies of scale from leveraging knowledge related to products and customers.
E) Creation of innovative products that generate revenue and profit.

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