Direction involves the use of knowledge embedded in procedures, rules and norms that guide future behavior.
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Q6: Externalization is the conversion of tacit knowledge
Q7: Internalization is the conversion of tacit knowledge
Q8: Combination can used for both knowledge discovery
Q9: The Viant corporation uses a quicksheet, sunset
Q10: Routines and directions do not involve the
Q12: KM technologies are the integration of KM
Q13: KM mechanisms facilitate socialization, while KM technologies
Q14: KM mechanisms enable knowledge capture by facilitating
Q15: Mechanisms that facilitate combination include collaborative problem
Q16: KM technologies support socialization to a lesser
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