An example of organizational citizenship behavior is an employee who ________.
A) pays his or her city taxes
B) performs assigned duties dependably
C) helps coworkers with difficult assignments
D) agrees to work mandatory overtime

Question

Quizplus · Accepted Answer

Organizational citizenship behavior refers to voluntary actions employees take to go above and beyond their required duties to help the organization or coworkers. While all the answer choices may reflect responsible employee behavior, only choice C involves an employee going beyond their assigned duties to help others in the organization.

An Example of Organizational Citizenship Behavior Is an Employee Who