Jamie heard of an opening for a manager position at the retail store she works at and is very interested in it. Potential candidates for this position must be on time every day, be great with the customers, and apply to the position. According to expectancy theory, what question needs to be answered to determine whether or not Jamie will be motivated to go after the manager position?
A) Does Jamie think she can be on time, handle the customers well, and properly apply?
B) Will Jamie be a successful retail store manager?
C) How long has Jamie been working at this organization?
D) Does Jamie want this position as much as other employees?

Question

Quizplus · Accepted Answer

Expectancy theory suggests that an individual's motivation is based on their expectancy that effort will lead to performance, performance will lead to outcomes, and those outcomes will be desirable. Thus, the question that needs to be answered to determine whether or not Jamie will be motivated to go after the manager position is whether or not she thinks she can meet the requirements of the position, such as being on time and handling customers well, and whether or not she believes that applying will lead to her being selected for the position. Options B, C, and D are not relevant to the expectancy theory of motivation.

Jamie Heard of an Opening for a Manager Position at the Retail