Managers can use negotiation in ways that lead to cooperative, functional outcomes rather than competitive, dysfunctional outcomes.

Question

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Negotiation can be used by managers to achieve outcomes that benefit both parties, leading to cooperation and functionality, rather than creating a zero-sum game where one party wins and the other loses, leading to dysfunction. By using effective communication, active listening, and creative problem-solving, negotiations can result in mutually beneficial agreements.

Managers Can Use Negotiation in Ways That Lead to Cooperative