We learn more about each other and increase our trust in one another when we strive to be an effective listener.
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Q28: Responding effectively to the messages we receive
Q29: Our reactions to a message often occur
Q30: Positive evaluative feedback serves a corrective function-it
Q31: We likely multitask while listening, which tends
Q32: Nonevaluative feedback occurs when we speak our
Q34: "Faking attention" is also known as pseudo-listening.
Q35: Apprehensive listeners are fearful of processing or
Q36: The kind of feedback we offer and
Q37: We can center feedback on two different
Q38: Women are more likely to describe themselves
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