We likely multitask while listening, which tends to decrease our ability to listen effectively.
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Q26: By focusing on one's emotions and the
Q27: By questioning and paraphrasing, you check your
Q28: Responding effectively to the messages we receive
Q29: Our reactions to a message often occur
Q30: Positive evaluative feedback serves a corrective function-it
Q32: Nonevaluative feedback occurs when we speak our
Q33: We learn more about each other and
Q34: "Faking attention" is also known as pseudo-listening.
Q35: Apprehensive listeners are fearful of processing or
Q36: The kind of feedback we offer and
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