Question 1

Groups and teams are similar in that both involve _______________.
A) individual and collective contributions to project completion
B) little influence among members
C) social interaction
D) unique, or unshared, purposes

Accepted Answer

C

Question 2

According to Tuckman, the initial stage of group development is _______________.
A) forming
B) norming
C) performing
D) storming

Accepted Answer

According to Tuckman's model of group development, the first stage is forming, where group members come together and get acquainted with each other. This is followed by the storming stage, where conflicts may arise, then the norming stage, where the group establishes its norms and values, and finally the performing stage, where the group is able to work together effectively towards its goals.

Question 3

Jim is a manager and as such he records information about the amount of weekly sales and cost per unit and mediates employee conflicts. These actions are a part of his _______________.
A) classification
B) motivation
C) norm
D) role

Accepted Answer

Jim's actions are a part of his role as a manager. A role is the set of behaviors, obligations, and privileges that come with a particular job or position in a group or organization.

Question 4

Which of the following is a manifestation of in-group bias?
A) increased in- and out-group cooperation
B) exaggeration of differences between disputing groups
C) realistic perceptions regarding the positivity or negative of in-group behavior
D) reduced likelihood of conformity

Accepted Answer

In-group bias involves favoritism towards one's own group, which can lead to exaggeration of differences between the in-group and out-group. This can create a sense of "us vs. them" mentality and can ultimately lead to prejudice and discrimination.

Question 5

When team members are uncomfortable with the production process and its members are satisfied with the team's services or products, what type of team relationship exists?
A) coalition
B) competition
C) conflict
D) cooperation

Accepted Answer

The answer of When team members are uncomfortable with the...

Question 6

Organizations frequently create groups to accomplish specific tasks or objectives, such as a search committee for hiring a new chief financial officer. This is an example of a/an _______________.
A) formal group
B) informal group
C) interest group
D) self-managing group

Accepted Answer

A formal group is created by an organization to accomplish specific tasks or objectives, such as a search committee for hiring a new chief financial officer. This type of group has a defined structure, purpose, and roles assigned by the organization.

Question 7

George, Helen, Raoul, and Mercedes have all decided to join a co-ed softball team and participate in a summer league with other members from their subdivision. This is most similar to which of the following groups mentioned in Chapter 7?
A) command group
B) formal group
C) friendship group
D) interest group

Accepted Answer

This group of individuals who are coming together to participate in a leisure activity is most similar to a friendship group. While they may also exhibit some characteristics of an interest group, such as sharing a common interest in softball, their primary purpose is not to advocate for a particular cause or influence decision-making. They are also not a command group, which has a formal, hierarchical structure with specific tasks and goals, nor a formal group, which is created by an organization to accomplish a designated objective.

Question 8

Jaime is part of a group where the members have spent the past 6 meetings over the course of a month attempting to resolve key differences between four subgroups about the purpose, goals, and leadership of the group. Tuckman's research would suggest the group is at what stage?
A) forming
B) norming
C) performing
D) storming

Accepted Answer

The group is currently in the storming stage because they are experiencing conflict and attempting to resolve differences between subgroups. This stage often involves power struggles and disagreements about goals and leadership.

Question 9

Currently, the members of sales and marketing subcommittee of James Family Grocers has created a set of policies that allow for harmonious interpersonal relations and mechanisms for resolving conflict to allow the subcommittee's work to get accomplished. According to Tuckman, what stage of group development characterizes the subcommittee?
A) forming
B) norming
C) performing
D) storming

Accepted Answer

The answer of Currently, the members of sales and marketing...

Question 10

The professor grades and returns assignments and scores on exams and/or quizzes in a timely manner. The professor answers questions or provides clarification about course content and policies in class and during office hours. The professor is available to provide assistance with questions about completing an assignment. These examples represent _______________.
A) cohesion related behaviors for maintaining group harmony
B) group entitativity-related behaviors
C) norms associated with being a professor
D) roles associated with being a professor

Accepted Answer

These examples represent roles associated with being a professor, specifically the roles of educator and mentor.

Question 11

What theory asserts that group members seek to distinguish themselves from other groups in a positive manner as a means for increasing the positive feelings they have about themselves and the groups to which they belong?
A) group development theory
B) realistic conflict theory
C) social comparison theory
D) social identity theory

Accepted Answer

Social Identity theory asserts that group members seek to distinguish themselves from other groups in a positive manner as a means for increasing the positive feelings they have about themselves and the groups to which they belong.

Question 12

Javier seeks to enhance his employees' sense that they are a group who are bonded together. If you were hired to consult with him on how to do this, which of the following recommendations would you most likely to put forward?
A) Allow each employee to develop a system of personal standards for behavior to govern how they act at work
B) Encourage employees to interact with their fellow employees frequently in the process of completing work
C) Have no or minimal mechanisms in place for aligning individual and organizational goals
D) Remind the employees how they different from their largest competitors

Accepted Answer

Encouraging interactions among employees can help them build relationships, develop trust, and create a sense of belonging to a group. This can also lead to better collaboration and teamwork, which can improve organizational performance. The other options may not necessarily enhance the sense of bonding among employees. A personal system of standards may not be aligned with organizational goals, no or minimal mechanisms for aligning goals would not create a sense of group identity, and reminding employees of competition may create a competitive rather than a collaborative culture.

Question 13

The sales department takes every opportunity to remind the marketing and product development departments of their successes and the sales persons believe that they are the hardest working group in the company. What concept describes what is occurring in this example?
A) group cohesion
B) group entitativity
C) in-group bias
D) teamwork

Accepted Answer

The scenario describes in-group bias, where the sales department perceives themselves as a distinct group and views their success as being due to their own efforts, while overlooking the contributions of the marketing and product development departments.

Question 14

DIY Homeworks has recently shifted to an organizational structure that emphasizes teamwork. This shift means that employees receive the same training or have the same demands as previously. If DIY Homeworks hopes for this change to be most effective, what is one necessary requirement for its employees?
A) autonomy
B) cohension
C) entitativity
D) in-group bias

Accepted Answer

The answer of DIY Homeworks has recently shifted to an...

Question 15

Martina wants her teams to be effective and believe that it has the capacity to perform its tasks and reach its goals. To allow this, she has created situations where the team members share information and interact in other ways to accomplish team goals. Martina is attempting to build the group's _______________.
A) cohesion
B) collective efficacy
C) entitativity
D) self-efficacy

Accepted Answer

Martina is trying to foster a sense of collective efficacy among her team. Collective efficacy refers to a team's shared belief in its ability to achieve its goals and perform tasks successfully. By creating situations for information sharing and collaboration, Martina is helping to build the team's confidence in its abilities and capacity to work together effectively. Cohesion refers to the degree of unity or closeness within a group, entitativity refers to the degree to which a group is perceived as a distinct and coherent entity, and self-efficacy refers to an individual's belief in their own ability to achieve a certain goal or perform a certain task. While these concepts are related, they are not the most accurate choice for the situation described.

Question 16

Explain what conditions are necessary for a group to exist.

Accepted Answer

The answer of Explain what conditions are necessary for a...

Question 17

Identify several benefits of group entitativity.

Accepted Answer

The answer of Identify several benefits of group entitativity....

Question 18

Demonstrate how in-group bias influences group or team members' behaviors and thinking.

Accepted Answer

The answer of Demonstrate how in-group bias influences group or...

Question 19

Discuss the challenges to teamwork that may exist in an organization and formulate a plan to avoiding or overcoming one of those problems.

Accepted Answer

The answer of Discuss the challenges to teamwork that may...

Quiz 7: Group Dynamics and Teams

Groups and teams are similar in that both involve _______________.

According to Tuckman, the initial stage of group development is _______________.

Jim is a manager and as such he records information about the amount of weekly sales and cost per unit and mediates employee conflicts. These actions are a part of his _______________.

Which of the following is a manifestation of in-group bias?

When team members are uncomfortable with the production process and its members are satisfied with the team's services or products, what type of team relationship exists?

Organizations frequently create groups to accomplish specific tasks or objectives, such as a search committee for hiring a new chief financial officer. This is an example of a/an _______________.

George, Helen, Raoul, and Mercedes have all decided to join a co-ed softball team and participate in a summer league with other members from their subdivision. This is most similar to which of the following groups mentioned in Chapter 7?

Jaime is part of a group where the members have spent the past 6 meetings over the course of a month attempting to resolve key differences between four subgroups about the purpose, goals, and leadership of the group. Tuckman's research would suggest the group is at what stage?

What theory asserts that group members seek to distinguish themselves from other groups in a positive manner as a means for increasing the positive feelings they have about themselves and the groups to which they belong?

Javier seeks to enhance his employees' sense that they are a group who are bonded together. If you were hired to consult with him on how to do this, which of the following recommendations would you most likely to put forward?

The sales department takes every opportunity to remind the marketing and product development departments of their successes and the sales persons believe that they are the hardest working group in the company. What concept describes what is occurring in this example?

Explain what conditions are necessary for a group to exist.

Identify several benefits of group entitativity.

Demonstrate how in-group bias influences group or team members' behaviors and thinking.

Discuss the challenges to teamwork that may exist in an organization and formulate a plan to avoiding or overcoming one of those problems.