Tonya is a manager who believes is offering social recognition to her subordinates and encourages customers to provide direct feedback to her employees about the quality of their service and work. Tonya is focused on motivating people at what level of Maslow's hierarchy?
A) safety
B) self-actualization
C) self-esteem
D) social

Question

Quizplus · Accepted Answer

Social recognition and direct feedback from customers can significantly boost an employee's self-esteem, which is the focus of Tonya's motivational strategy according to Maslow's hierarchy.

Tonya Is a Manager Who Believes Is Offering Social Recognition