Rece and Stuart have a disagreement that they have been unable to resolve. As a result, each goes and tells their side of the story to co-workers who are typically sympathetic to them. When their manager finally becomes involved in resolving the dispute, she finds that now the number of persons involved is over 15. What theoretical perspective best explains this situation?
A) causal attribution theory
B) competition theory
C) conflict spiral theory
D) system theory

Question

Quizplus · Accepted Answer

The theoretical perspective that best explains the situation where Rece and Stuart's disagreement escalates to involve over 15 people after they each tell their side of the story to sympathetic co-workers is:
c. conflict spiral theory
Conflict spiral theory suggests that conflicts tend to escalate as each party reacts to the perceived negative actions or intentions of the other. In this case, Rece and Stuart's initial disagreement becomes amplified as they involve more people, who may take sides or add their own perspectives and emotions to the situation. This can lead to a widening circle of conflict, drawing in individuals who were not part of the original disagreement, thus escalating the conflict beyond its initial scope. The manager's involvement indicates that the conflict has reached a level where formal intervention is required to resolve the growing dispute.

Rece and Stuart Have a Disagreement That They Have Been