Which of the Following Statements About the Approach That Marketing

Which of the following statements about the approach that marketing researchers use to define the problem and establish research objectives is true?

A) There is a step-by-step approach starting with recognizing symptoms, then problem definition, and finally research objectives.
B) The process is called market opportunity analysis.
C) Defining problems accurately is more science than art.
D) The step in defining the problem is the same whether the gap represents an actual problem or an opportunity.
E) There is no step-by-step approach used by marketing researchers.