The most important part of a leader's job in a crisis is to:

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Staying calm is crucial during a crisis as it sets the tone for the entire organization and helps to prevent panic and chaos. A calm leader can also make better decisions and communicate more effectively with their team and stakeholders. Using social media or management by wandering around may be helpful tactics in some situations, but they are not the most important part of a leader's job in a crisis. Being an information processor is also important, but it is secondary to the need for calm and steady leadership.

The Most Important Part of a Leader's Job in a Crisis