According MANAGER'S SHOPTALK in Chapter 14, when a crisis strikes an organization, managers should do all of the following EXCEPT
A) be visible and provide up-to-date information
B) allow employees to be human
C) thank employees in person for their efforts
D) get employees started on a major, long-term project
E) provide professional counseling if possible

Question

Quizplus · Accepted Answer

When a crisis strikes an organization, managers should focus on addressing the immediate crisis and its impact on employees and the business. Starting a major, long-term project during a crisis would not be a productive use of time or resources. Therefore, the correct answer is D - get employees started on a major, long-term project. The other options, being visible and providing up-to-date information, allowing employees to be human and providing emotional support, thanking employees in person for their efforts, and providing professional counseling if possible, are all appropriate actions for managers to take during a crisis.

According MANAGER'S SHOPTALK in Chapter 14, When a Crisis Strikes