
Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.
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Q9: Extrinsic rewards are the satisfactions that a
Q10: Hygiene factors involve the presence or absence
Q11: One category of motivation theory is content
Q12: Process theories emphasize the needs that motivate
Q13: Esteem needs are those needs that relate
Q15: Factors that focus on high-level needs and
Q16: The implication of the two-factor theory for
Q17: Good hygiene factors themselves cause people to
Q18: External needs and relatedness needs are the
Q19: The arousal of enthusiasm and persistence to
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