What communication channels that exist outside the formally authorized channels without regard for the organization's hierarchy of authority?
A) Management by wandering around
B) Upward communication
C) Personal communication
D) Horizontal communication
E) Downward communication

Question

Quizplus · Accepted Answer

Personal communication channels refer to informal, unofficial, and unplanned channels through which information flows within the organization. These channels exist outside the formal hierarchical channels and include socializing, gossiping, and rumors. They are usually based on personal relationships and can have a significant impact on organizational culture and climate. While personal communication channels can sometimes be helpful in transmitting information, they can also be a source of distortion or misinformation.

What Communication Channels That Exist Outside the Formally Authorized Channels