As a manager, Claire decides that every afternoon, you are going to spend time with her employees to find out what's happening. This is called
A) the grapevine.
B) management by wandering around.
C) horizontal communication.
D) downward communication.
E) diagonal communication.

Question

Quizplus · Accepted Answer

Management by wandering around (MBWA) is a management technique where managers spend time among their employees, observing and asking questions to understand their needs and concerns. It is a form of informal communication that helps build relationships and gather information that can be used to improve the workplace.

As a Manager, Claire Decides That Every Afternoon, You Are