Once a month, the top managers at Alex's Aquariums make a point of meeting with the work teams in their respective divisions in order to communicate to them the organization's priorities, goals, and needs. This is an example of top management attempting to influence team norms through
A) explicit statements.
B) primacy.
C) carryover behaviors.
D) critical events.
E) all of these.

Question

Quizplus · Accepted Answer

Top management is using explicit statements to influence team norms by communicating the organization's priorities, goals, and needs during their monthly meetings with work teams. Primacy refers to the first information presented having a stronger influence, carryover behaviors refer to behavior that continues from one situation to the next, and critical events refer to a significant incident that brings about change. None of these concepts accurately describe the situation described in the question.

Once a Month, the Top Managers at Alex's Aquariums Make