CyberChasers' new product team has a norm of backing up each of their computer's hard drives at the end of each working day. This norm developed because one day a computer virus infected the team's computer network and destroyed many important computer files. The cause of this norm was clearly
A) an explicit statement.
B) carryover behaviors.
C) primacy.
D) a critical event.
E) none of these.

Question

Quizplus · Accepted Answer

The cause of the norm was a critical event - the computer virus that destroyed important computer files. This event led the team to develop the norm of backing up their hard drives at the end of each working day to prevent a similar event from happening again.

CyberChasers' New Product Team Has a Norm of Backing Up