Reacting to negative events caused by a company error, consumer grievances, or exaggerated negative press is called:
A)affirmative social responsibility.
B)acclaiming.
C)entitling.
D)damage control.

Question

Quizplus · Accepted Answer

This question is describing a situation in which a company needs to react to negative events or press, and the best option for this is "damage control." Damage control involves a company's efforts to mitigate or repair the negative effects of a situation, whether it be an error on their part, consumer grievances, or negative press. This may include issuing apologies, offering refunds or compensation, or launching a PR campaign to address the issue.

Reacting to Negative Events Caused by a Company Error, Consumer